Experienced IT team
- Our team is equally well versed in technology Windows so in Linux
- A number of engineers have various certifications from Microsoft, Cisco etc., which confirms the proper level of knowledge
We don't have an expensive front office, we are decentralized
- We do not have to include the cost of renting an office in the cost of servicing our clients
- We don't sit in one place. Engineers are in different parts Krasnodar and Rostov-on-Don, Taganrog and Novocherkassk, which allows us to significantly increase the responsiveness to incidents. In each of the city's districts there are 1-2 duty engineers
- Traffic conditions have little impact on our incident response times
We carry out hardware repair on our own
- We have all the necessary equipment and knowledge, to produce hardware repair of computer equipment on their own
- We have a stock of accessories for PC repair, including all kinds of capacitors, resistors etc.. NS.
- We can recover information from hard drives. We have at our disposal a special hardware and software complex for information recovery.
We never forget about applications
- Each call is registered in a special application system SECOND ITSM
- The head of the customer's organization always receives up-to-date information on IT problems
- The customer can view the time frame for resolving a particular incident using the application system.
We only sell those solutions, which you need
- We are not trying to make money on server sales, ON, licenses
- Our sales team is well versed in the complex licensing policies of Microsoft and other vendors (there are corresponding certificates from Microsoft)
- We work with servers
- We can raise a web server for your tasks, server IP telephony Asterisk etc.
Subcontracting, interaction with your IT specialists at the head office
- Most of our clients – these are branches of federal organizations, where there is a staff of IT specialists in the central office
- We are used to and know how to work under the command of other IT professionals
- Through the use IP telephony it costs us almost nothing to call another city, to chat with your IT service
- In special cases, it is possible to provide a direct city phone number in the city, where are your IT Professionals. This is necessary to save costs on telephone calls.
We do not use subcontractors for IT services
- We, unlike most federal IT companies, we do not use subcontractors to serve our clients in different cities
- In Rostov-on-Don, Taganrog, Novocherkassk, Our employees work in Krasnodar